Customer trust monitoring for local businesses
Know when customer trust changes,
why it changed, and what to do next
SimpleReviews watches your Google and Yelp feedback, flags the issues that need action, and helps you turn standout reviews into proof that wins the next customer.
14-day free trial · Cancel anytime
A 2-star review came in on a Sunday night. I got the alert, replied within an hour, and the customer updated it to 4 stars by Monday morning. I never would have caught it otherwise.
I used to check three different platforms every morning. Now I open one dashboard and I'm done in two minutes. I actually feel on top of my reputation for the first time.
I used to miss negative reviews for days. Now I get an alert the same night and can respond before it affects our reputation. It's already saved us at least a few bookings.
A 2-star review came in on a Sunday night. I got the alert, replied within an hour, and the customer updated it to 4 stars by Monday morning. I never would have caught it otherwise.
I used to check three different platforms every morning. Now I open one dashboard and I'm done in two minutes. I actually feel on top of my reputation for the first time.
I used to miss negative reviews for days. Now I get an alert the same night and can respond before it affects our reputation. It's already saved us at least a few bookings.
A 2-star review came in on a Sunday night. I got the alert, replied within an hour, and the customer updated it to 4 stars by Monday morning. I never would have caught it otherwise.
I used to check three different platforms every morning. Now I open one dashboard and I'm done in two minutes. I actually feel on top of my reputation for the first time.
I used to miss negative reviews for days. Now I get an alert the same night and can respond before it affects our reputation. It's already saved us at least a few bookings.
A 2-star review came in on a Sunday night. I got the alert, replied within an hour, and the customer updated it to 4 stars by Monday morning. I never would have caught it otherwise.
I used to check three different platforms every morning. Now I open one dashboard and I'm done in two minutes. I actually feel on top of my reputation for the first time.
I used to miss negative reviews for days. Now I get an alert the same night and can respond before it affects our reputation. It's already saved us at least a few bookings.
Setup took under 10 minutes. I connected both my Google and Yelp listings and had all my reviews in one place before lunch. The peace of mind alone is worth it.
Managing three locations used to mean three separate logins and constant tab switching. Now everything is in one place and I can actually see trends across all of them.
Setup took under 10 minutes. I connected both my Google and Yelp listings and had all my reviews in one place before lunch. The peace of mind alone is worth it.
Managing three locations used to mean three separate logins and constant tab switching. Now everything is in one place and I can actually see trends across all of them.
Setup took under 10 minutes. I connected both my Google and Yelp listings and had all my reviews in one place before lunch. The peace of mind alone is worth it.
Managing three locations used to mean three separate logins and constant tab switching. Now everything is in one place and I can actually see trends across all of them.
Setup took under 10 minutes. I connected both my Google and Yelp listings and had all my reviews in one place before lunch. The peace of mind alone is worth it.
Managing three locations used to mean three separate logins and constant tab switching. Now everything is in one place and I can actually see trends across all of them.
Built for staying ahead of customer trust
See what needs attention, understand the trust signal behind your reviews, and put your best customer proof to work.
Unified trust signal
Bring Google and Yelp reviews into one view so changes in customer trust do not slip past your team.
Review trends
Track rating shifts, review volume, and trust risks before they start affecting bookings, calls, and revenue.
Widgets that turn reviews into proof
Publish recent standout reviews on your website so prospects see current proof before they choose a competitor.
More review workflow tools built in
Everything is designed to help lean teams notice trust changes, act faster, and build stronger local credibility.
- Weekly Trust Briefs
- Trust Score tracking
- Negative review alerting
- Asynchronous review syncing
- AI reply drafts
- Embeddable widgets
How it works
From scattered reviews to a weekly view of what changed, what matters, and what to do next.
Step 01
Connect and import
Add your Google and Yelp listings in minutes. Reviews flow into one trust dashboard automatically.
Google Business
Last synced 2 min ago
Yelp
Last synced 8 min ago
Total imported
Step 02
Understand what changed
See low-rated reviews, rating shifts, and recurring customer signals before they become reputation problems.
“Service was slow and the food arrived cold. Expected better based on the reviews.”
“Thank you for the honest feedback. Cold food is never acceptable — we've addressed this with our kitchen team and would love to make it right for you.”
Step 03
Publish proof
Turn your best recent reviews into a trust-building widget and embed it anywhere on your site in minutes.
“Saw more booking inquiries within the first week of adding the widget.”
Olivia R.
“Customers say they checked our reviews before ordering — having them visible makes a difference.”
Marcus T.
Step 04
Trust Briefs and alerts
Get a weekly trust brief across your listings and instant alerts when a low-rated review needs attention.
14
New reviews
86
Trust score
2
Actions
New 2-star review · Google
“Service was much slower than usual this visit...”
Frequently asked questions
What does SimpleReviews connect to?
How quickly do new reviews appear?
Can I reply to reviews from the dashboard?
Do you support multi-location businesses?
Is there a free trial?
Stay ahead of trust changes.
Act before they cost you.
Get the brief, alerts, and review proof your business needs without checking every platform manually.
14-day free trial · Cancel anytime